Customer Service Representative- Part-Time

Description

The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

Responsibilities

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• Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
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• Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc.
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• Responsible for processing payments from successful bidders
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• Provide customers with information about auxiliary services.
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• Ensure that superior customer service is always delivered to all customers.
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• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
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• Perform other duties as assigned.
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Qualifications

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• Previous work experience where you worked in-person with customers.
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• Experience using computers, and able to learn to use new technology and software.
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• Excellent keyboarding skills for data entry.
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• A commitment to providing fantastic customer service.
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• Able to work well and maintain a positive attitude in high-pressure situations.
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• A friendly, outgoing, patient personality.
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• You thrive working as part of team, pitching in wherever you’re needed.
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