Customer Support Specialist Remote, Up to $70K

We're looking for a dedicated Customer Support Specialist for a platform that has modern way to organize, cleanse, and update data in multiple platforms all in one place.

Requirements:

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• At least 2+ years of Customer Support experience in a software company.
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• Has experience in using chat, zoom, or loom videos.
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• Customer Service oriented.
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• Data SaaS experience will be a plus but not required.
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• Excellent communication skills.
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Responsibilities:

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• Educate and train people on how to use products over chat or video conference.
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• Help customer to solve issues over chat.
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• Understanding the product and being able to explain it.
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• Will directly reports to the CEO.
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Benefits:

· Equity

· Medical, dental, and vision insurance.

· 401K with a 4% company contribution.

· PTO, sick and unplanned time off, holidays.

This is a remote permanent position. Open to US candidates only!