Customer Service Representative - Service

Description

JOIN THE CLONINGER AUTOMOTIVE GROUP TEAM!
\n Now Hiring: Service BDC Representative
\n Salisbury, NC

Are you energetic, customer-focused, and thrive in a fast-paced environment? Cloninger Automotive Group is looking for a Service BDC Rep to join our growing team supporting our Ford, Toyota, and Honda locations!

At Cloninger Automotive Group, we believe in a family-feel culture where employees are valued, recognized, and given opportunities to grow.

'28; What We Offer:
\n • Competitive Pay + Bonus Structure
\n • Full Benefits Package
\n • 401(k) with Company Match
\n • Monthly Employee Recognition Luncheons
\n • Positive, Team-Oriented Work Environment
\n • Growth & Advancement Opportunities

Responsibilities:
\n • Handle inbound and outbound customer calls
\n • Schedule service appointments efficiently
\n • Provide exceptional customer service experiences
\n • Follow up with customers regarding service needs
\n • Work closely with service advisors and management teams
\n • Maintain accurate customer communication records

If you enjoy helping customers and want to be part of a company that values its people, we want to hear from you!

Apply today and grow your career with Cloninger Automotive Group!

Qualifications

'05; Qualifications:
\n • Dealership experience preferred
\n • Strong communication and customer service skills
\n • Ability to multitask in a fast-paced environment
\n • Positive attitude and team-player mindset
\n • Computer and phone proficiency required