Customer Service Person job

Join Our Team as a Customer Service Person at Charlotte’s Oldest Coffeehouse!

Are you passionate about great coffee and creating memorable customer experiences? Join us at Charlotte’s longest-running coffeehouse and coffee roasters, where we’ve been serving up kindness, welcoming service, and exceptional coffee and breakfast for years. We’re looking for a dedicated Customer Service Person to be part of our team and help us continue our tradition of excellence.

What You’ll Do

As a Customer Service Person, you’ll be the friendly face that makes every customer feel at home. Your day-to-day will include:
\n - Greeting customers warmly and ensuring they feel valued.
\n - Taking orders and assisting customers with menu selections.
\n - Delivering prompt, accurate, and friendly service.
\n - Maintaining a clean and organized workspace.
\n - Supporting your teammates to create a seamless and enjoyable experience for everyone.

What We’re Looking For

We’re seeking someone who brings both enthusiasm and experience to the table. Here’s what we’d love to see:
\n - At least 1 year of experience in a customer service role.
\n - A positive, can-do attitude with a passion for helping others.
\n - Strong communication and interpersonal skills.
\n - Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
\n - A love for coffee and breakfast is a bonus, but not required!

Why Join Us?

While we don’t offer additional benefits, you’ll have the opportunity to work in a welcoming and supportive environment where your contributions truly matter. You’ll be part of a team that values kindness, community, and a shared passion for delivering exceptional service and products.

Our Culture and Values

At our coffeehouse, we believe in more than just serving coffee. We’re about creating connections, fostering a sense of belonging, and making every guest feel like family. Our team is built on respect, collaboration, and a shared commitment to excellence. If you’re someone who thrives in a warm, community-focused atmosphere, you’ll fit right in.

Ready to Apply?

If you’re excited to bring your customer service skills to a place where you can make a real difference, we’d love to hear from you! Apply today and become part of a team that’s been a cornerstone of Charlotte’s coffee culture for years.