Product Manager

Job Title: Product Manager

Labor Category: Project Manager 3

Location: 2 Metrotech Center, Brooklyn NY, 11201 (3 Days onsite 2 days remote)

Scheduled Work Hours: Normal business hours, Monday through Friday, 35 hours/week (not including mandatory unpaid meal break after 6 hours of work)

Job Type: Contract

Duration: 6 Months

Pay Rate: $80 - $90 per hour

SCOPE OF SERVICES:

The Product Manager will lead the end-to-end delivery of digital applications and services. They will act as a product manager for multi-disciplinary product teams through the product lifecycle and into continuous delivery and support:

TASKS:

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1. Synthesize research, analytics and best practices to solve problems for New Yorkers
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2. Create roadmaps that outline direction and timing for product development
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3. Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
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4. Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
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5. Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don’t deliver strategic outcomes
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6. Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
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7. Collaborate with program owners to define outcomes and KPIs for products
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8. Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
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9. Consider other agencies’ stakeholders as critical to product success and as customers themselves.
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10. Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture
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MANDATORY SKILLS/EXPERIENCE Note:

Candidates who do not have the mandatory skills will not be considered.

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1. At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
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2. Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance
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3. Fast learner with ability to manage multiple products from strategy to executional details
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4. Expertise using data to support the decisions and prioritization of requests, enhancements and new features
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5. Self-motivated and proactive, appreciates a work environment of collaboration and transparency.
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6. Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions
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7. Experience working across ecosystems, platforms, and new technologies.
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8. Strong analytical and problem-solving skills to address complex challenges
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9. Self-motivated and proactive with ability to creatively solve problems.
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10. Best-in-class attention to detail with strong written and verbal communication skills.
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11. Proven track record of bringing diverse groups and perspectives to work towards a common goal.
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