Skip to main content
Posted 29 July, 2026

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel
Batavia, NY, US Full Time

Job Description

\n

\n

Job Summary
\n We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

\n

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

\n

Key Responsibilities

\n
    \n
  • \n

    Communicate with clients regarding travel inquiries and requests

  • \n
  • \n

    Provide guidance on travel options, timelines, and next steps

  • \n
  • \n

    Support reservation coordination and follow-up communication

  • \n
  • \n

    Ensure accuracy of client information and travel details

  • \n
  • \n

    Deliver high-quality service with professionalism and care

  • \n
  • \n

    Follow company processes and service standards

  • \n
\n

Qualifications

\n
    \n
  • \n

    Excellent written and verbal communication skills

  • \n
  • \n

    Strong organization and time-management abilities

  • \n
  • \n

    Self-motivated and comfortable working remotely

  • \n
  • \n

    Detail-oriented and customer-focused mindset

  • \n
  • \n

    Customer service, administrative, or hospitality experience preferred

  • \n
  • \n

    Interest in travel is beneficial

  • \n
\n

What We Offer

\n
    \n
  • \n

    Comprehensive training and ongoing mentorship

  • \n
  • \n

    Flexible remote work options

  • \n
  • \n

    Part-time or full-time opportunities

  • \n
  • \n

    Career growth within the travel industry

  • \n
  • \n

    Positive, team-oriented culture

  • \n
\n