Day To Day:
- Scheduling for podiatry and orthopedics appointments
- Environment: cubicle setting
- Mondays and Tuesdays are the busiest days and call volume decreases throughout the week
- Each call lasting 3:30-5 minutes
- Training: 2 weeks depending on experience
Duration: 3-month contract + potential extensions
Hours: M-F – must be able to work any shift between 7:00 AM-7:00 PM
MUST HAVES:
- 1 year healthcare call center experience
- Can type at least 35 words a minute
- Can multitask (speak on the phone and type at the same time)
- Experience scheduling patients, adding insurance, and telephone encounters within EPIC
- Tech-savvy, comfortable working with 2 screens
- Education: HS diploma
