Skip to main content
Posted 29 July, 2026

Field Service Tech / Engineer

W3Global Inc.
Indian Trail, NC, US Full Time

Job Description

Job Description

My client is a well-established privately owned company in Indian Trail, NC seeking a Field Service Tech /Engineer for Digital Print Equipment.

They specialize in product decoration, specifically digital printing. They are looking for a full-time Field Service Engineer with experience in a manufacturing environment.

Job Description:

  • Field Service Engineers are responsible for maintaining continuous operation of our digital printers which include Mimaki and Mutoh wide format flatbed printers and our own line of specialized rotary digital printers.

  • Must be able to methodically diagnose, troubleshoot and problem solve mechanical, electrical, and software issues. An ideal candidate will also be able to analyze and troubleshoot print application issues.

  • Computer literacy is a must.

  • Must be an outstanding "people person" and possess the ability to work as part of a team.

  • Must be orderly, pay attention to detail, and be able to see color.

Responsibilities:

  • Factory prep, testing, and maintenance of machinery

  • Install, train, and post-installation remote support of machinery direct with customers

  • Maintain a clean work area

  • Properly document machine maintenance history

  • Communicate clearly with management staff

  • Apply training to work practices

Position Requirements:

  • Must bring energy and passion to work everyday

  • Knowledge or experience of print decoration methods a plus (pad print, screen print, etc)

  • Must have the ability to see color

  • Travel will be required for installation, training, and customer maintenance visits as well as potential trade show support.

  • Must be able to lift 50 lbs.

  • Associate's degree level of education preferred

  • Computer literate

  • Must be detail oriented

Position Benefits:

  • PTO

  • Health coverage (dental and vision not included)

  • Profit sharing program

Benefits:

  • 401(k)

  • Health insurance

  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Maintenance : 1 year (Preferred)

  • Willingness to travel : 50% (Required)

  • Schedule : 8-hour shift, On call, Weekends as needed

  • Work Location : In person

  • Ability to Commute : Indian Trail, NC 28079 (Required)

  • Ability to Relocate : Indian Trail, NC 28079: Relocate before starting work (Required)

Company Description
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.