Customer Service Representative 2026

Hourly Full-Time

Starting pay $18\hr

Schedule: Rotating Monday-Saturday, overtime required based on operational needs

Reports to: Office Support Supervisor

Location: Twin Oaks Landfill 2690 State Highway 30, (on Highway 30, 3 miles east of William D. Fitch)

JOB SUMMARY

Under general direction, provides customer service related to landfill operations. Performs general gate keeping duties for the landfill, and visually checks incoming loads for hazardous and prohibited waste.

PRINCIPLE DUTIES

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1. \n

   Monitors entrance to landfill, enforces compliance with landfill operational standards. Screens all loads brought to the landfill to prevent admission of any potential hazardous substance or prohibited materials. Greets the public, assists users with landfill information & directs customers to the designated areas for type of refuse being disposed.

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2. \n

   Weighs vehicles in and out, assesses & collects disposal fees, issues receipts and provides correct change; balances register at the end of each day.

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3. \n

   Verifies daily, weekly, & monthly records.

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4. \n

   Performs clerical and routine correspondence; prepares standard reports associated with landfill disposal and waste diversion.

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5. \n

   Keeps scale house and office neat, and organized; monitors break room & customer convenience area for cleanliness and refills supplies as needed.

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6. \n

   Performs other duties as assigned or required.

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OTHER ASPECTS OF THE JOB:

Physical and Environmental Conditions: Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving; use of hands and fingers to operate office equipment and machines; and occasionally lifting and/or moving objects up to and including 25 pounds. Work is performed primarily in an office setting or well-lighted and temperature-controlled working environment.

JOB QUALIFICATIONS

Required:

High school diploma or GED equivalent.

Two (2) years experience in customer service or clerical setting.

One (1) year cash handling experience.

Experience in Microsoft Office.

Successful completion of TCEQ Waste Screening Course within 6 months of employment, employer provided.

Preferred:

Bilingual (English and Spanish)

BENEFITS

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Drug Coverage

Cancer Insurance

Critical Illness Insurance

Accident Insurance

Life Insurance

401A Retirement Plan with 2:1 matching

457 Deferred Compensation Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Gym Membership

Employee Assistance Program