Customs Supervisor

Customs Supervisor

Location: North ManchesterSalary: up to £45,000 + BenefitsType: Full-Time, Permanent

100% office based position

About the Opportunity

An established and growing international logistics and supply chain business is seeking an experienced Customs Supervisor to lead customs operations and support a high-performing team. This confidential opportunity would suit an individual with strong customs clearance expertise, leadership experience, and a thorough understanding of UK customs regulations and compliance.

Working within a fast-paced environment, you will oversee customs clearance activities, manage operational priorities, support team development, and ensure high standards of compliance and customer service are maintained.

Key Responsibilities

Customs Operations

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• Manage and oversee import and export customs declarations, ensuring accuracy and timely submission
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• Act as the primary point of contact for customs-related queries from customers, colleagues, and external stakeholders
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• Monitor customs entries and ensure all follow-up actions are completed efficiently
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• Maintain a strong understanding of UK customs legislation and ensure compliance with current regulatory requirements
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• Ensure all shipment records and customs documentation are accurately maintained within operational systems
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Team Leadership

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• Supervise and support a customs operations team, ensuring workloads are effectively managed and allocated
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• Monitor individual and team performance against operational targets and service standards
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• Identify training needs and implement development plans to enhance team capability
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• Provide guidance, coaching, and support to promote continuous improvement and operational excellence
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Commercial & Financial Responsibilities

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• Ensure customs duty and tax payments are processed and invoiced appropriately
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• Maintain awareness of operational costs and profitability
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• Support month-end processes, including financial reporting and account reconciliation activities
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• Ensure customer invoicing is completed accurately and within agreed timescales
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• Produce performance and operational reports for management review
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Customer & Compliance Focus

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• Build and maintain strong, professional relationships with customers and business partners
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• Ensure compliance with all relevant customs regulations, trade agreements, tariff requirements, and border controls
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• Promote best practice and adherence to internal processes and operational standards
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About You

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• Minimum 5 years' experience within Customs, Freight Forwarding, International Trade, or a related sector
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• Strong knowledge of UK customs procedures and compliance requirements
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• Experience supervising or managing operational teams
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• Sound understanding of customs regimes and procedures, including inward and outward processing concepts
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• Knowledge of trade agreements, tariff classifications, and duty management processes
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• Experience working with IPAFFS and customs clearance platforms
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• Excellent communication and stakeholder management skills
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• Strong attention to detail and the ability to prioritise work in a deadline-driven environment
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What's on Offer?

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• Competitive salary package
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• Career progression opportunities within a growing business
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• Supportive and collaborative working environment
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• Exposure to a diverse international customer base
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If you are keen to find out more, please contact Adam Norris at Reed or apply now.