Assistant Aftersales Manager

£38,000 Basic Salary | Up to £53,000 OTE

An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful dealership in Dagenham.

This is an excellent opportunity for a motivated automotive professional looking to take the next step in their career or for an existing Assistant Aftersales Manager seeking a new challenge. You'll play a key role in supporting the day-to-day running of the aftersales department while helping to deliver exceptional customer service and strong departmental performance.

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• Supporting the Aftersales Manager with the daily operation of the Service and Parts departments.
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• Assisting in leading, motivating and developing the aftersales team.
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• Ensuring the highest levels of customer satisfaction are achieved.
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• Monitoring departmental performance, productivity and profitability.
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• Helping to manage workshop efficiency and maximise utilisation.
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• Handling customer queries and resolving any issues professionally.
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• Ensuring compliance with manufacturer standards and dealership processes.
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• Previous experience in a senior Service Advisor, Workshop Controller or Assistant Aftersales Manager role within the motor trade.
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• Strong leadership and people management skills.
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• Excellent communication and organisational abilities.
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• Commercially aware with a focus on delivering results.
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• Passionate about providing outstanding customer service.
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• Full UK driving licence.
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• £38,000 basic salary.
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• Up to £53,000 OTE.
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• Excellent bonus structure.
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• Ongoing manufacturer training and career development.
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• Supportive and successful dealership environment.
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• Genuine opportunities for progression within the business.
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If you're an ambitious automotive professional looking for your next opportunity as an Assistant Aftersales Manager in Dagenham, we'd love to hear from you. Apply today!