Supply Chain Manager

FUNCTION OF ROLE:As the Supply Chain Manager, based at Head Office Nottingham, you will be a valued member of the Procurement Team.You will be responsible for ensuring that all customers orders are despatched on time and delivered in full to the destination in the most cost effective, time dependent manner, processing and tracking purchase orders with customers, and assisting with other department administrative tasks as needed, including cover of key accounts executive role when requiredSUPPLY CHAIN KEY RESPONSIBILITIES:To provide the focal point for all supply related matters in relation to UK supermarkets and other mainstream customers.Work closely with Sales/Buying to identify the required stocking levels of our retail customers and ensure we maintain service level at 98+% on all orders delivered.Working in collaboration with the Senior Buyer and Warehouse Operations Manager to ensure launch availability at 100% for all new lines with the UK supermarkets and mainstream customers.Coordinating with customers Supply Chain team on forecasting, promotion planning, and any issues in fulfilment of orders.Maintaining and updating the sales forecast document on weekly basis. This includes downloading/processing the EPOS data from the retailers website.Ensure optimum stock holding at the third-party warehouses at all times and manage stock transfer to same.Provide appropriate customer support in relation to new product launches- completing new line forms, updating and reviewing the EDI systemsProvide early warning of impeding products or stock problems to relevant colleagues.Identify and understand complex supply chain data issues and drive them to solutionLiaise with Warehouse Stock Controller to ensure stock is accurate in the warehouse against stock management data. Investigate and ensure correction of any stock discrepancies.Oversee the level of stock that is blocked for selected trade channels, ensuring the stock levels are not excessive in terms of months coverSupport the Sales Director by researching accounts and generating sales leads for the JK Foods Tiger Tiger brand to open new listings across primarily retail grocers.Identify and develop key customer contactsBooking in appointments with supermarket buyers/head office teamsLiaise with Supply Chain, Warehouse, logistics and the Customer to secure well executed instore Promotions and availabilityResolve complaints and keep track of all processes pertaining to every client account.Skills & ExperiencePrevious supply chain experience within FMCG, retail, or food sectorsStrong forecasting and stock management experienceExperience working with supermarkets or major retailers would be added advantageStrong Excel and analytical skillsExcellent communication skillsTPBN1_UKTJ