Membership Services Travel Manager

Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office. Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. Career progression is on offer along with a lucrative negotiable salary, pension, Mon-Fri office hours, travel perks, private medical health care, life assurance plus many more benefits. Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry. Membership Services Travel Manager Duties: * Providing day-to-day support to travel members. * Work with all departments to assist members in the development of their business. * Proactively working with colleagues to offer products and services provided by to the travel members. * Hold virtual or in person membership meetings * Monthly regional meetings with members virtually or face to face as part of the membership team rota. * Building strong relationships to ensure a positive member experience. * Where required attend and support consumer events being hosted by members. Membership Services Travel Manager – Essential Requirements: * Customer service focus is imperative with excellent communication skills * Travel industry experience is essential * Happy to work Monday to Friday in the office * Customer focused, flexible, caring, ‘can do’/’will do’ attitude. * Confidence to network & communicate parties, in both formal and informal situations. * Attention to detail and follow up. * Self-motivated but enjoying being part of a team. * Organised, diary management and engagement planning Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding