Legal Collector

Legal CollectorSalary: £24,785 + monthly bonus of up to £500Job Type: Full-time, Permanent (37.5 hours per week)Location: Sheffield (Hybrid after successful completion of probation)Due to continued growth, our client is looking to recruit Legal Collections Handlers to join their expanding team based just north of Sheffield City Centre. This is an excellent opportunity to join a well-established organisation within the debt recovery sector, offering full training, career development opportunities, and a supportive working environment.The role will involve managing pre-legal debt recovery cases, negotiating payment arrangements with customers, and progressing suitable accounts through the legal recovery process. If you have strong communication skills, enjoy problem-solving, and are confident dealing with customers over the telephone, this could be the ideal opportunity for you.Benefits as a Legal Collections Handler:Monthly bonus scheme of up to £500Company pension schemeLife assurance planFull training and career development opportunitiesHybrid working (3 days in the office upon successful completion of probation)On-site parkingOpportunity to progress your career and gain further qualificationsKey Responsibilities as a Legal Collections Handler:Negotiating payment arrangements and commitments to resolve overdue accountsMonitoring customer arrangements to ensure timely resolution of outstanding balancesManaging a case management diary system and taking appropriate follow-up actionReviewing pre-legal debt cases to assess suitability for legal proceedingsInitiating county court legal actions and progressing cases through to judgment and enforcementPreparing and submitting court applications using internal case management systemsLiaising with courts, enforcement agencies, and third-party suppliers to maintain high service standardsReviewing and resolving cases that have failed the automated legal processMaking and receiving collection calls while maintaining a professional and customer-focused approachUpdating case records accurately and ensuring all actions are fully documentedSkills Needed as a Legal Collections Handler:Excellent written and verbal communication skillsConfidence in making and receiving telephone callsStrong problem-solving and negotiation skillsGood IT skills with the ability to learn and adapt to new systemsAbility to work accurately and maintain high-quality standardsStrong organisational skills and attention to detailAbility to work independently as well as part of a teamA willingness to learn and develop within the roleAbility to work towards targets and performance objectivesConfidence in dealing with a wide variety of customers and situationsStrong work ethic and professional approachAdditional InformationThe successful applicant will be required to undertake a DBS check, CCJ check, and other background screening checks.If you have the experience and skills needed for the Legal Collections Handler role, please apply today.TPBN1_UKTJ