Administrator

Administrator Location: Manchester Job Type: Full-Time, Permanent, Office Based Salary: £12.71 per hour+ CommissionAbout the Role We are looking for a friendly, organised and professional Administrator to join our busy and supportive team in Manchester.This is a varied and fast-paced office-based role where you will act as the first point of contact for telephone enquiries and visitors, while also providing essential administrative support to the Office Manager.As this is not a traditional reception desk environment, the role focuses on handling incoming calls professionally, taking accurate messages, and ensuring clients are directed to the appropriate Conveyancer for a callback.This is an excellent opportunity for someone looking to start or develop a career within a professional office or legal environment, with full training provided.Key ResponsibilitiesMake outbound calls to potential clientsQualify prospective clients and understand their legal requirementsExplain the company's conveyancing services to clients, highlighting the benefits of choosing the firm and guiding them through the processBuild rapport and speak confidentlyConvert enquiries into instructions wherever possibleAccurately record all conversations and outcomes on a simple spreadsheetFollow up warm leads and maintain regular contact until a decision is madeWork towards agreed lead generation and conversion targetsLiaise with the conveyancing team to ensure a smooth handover once instructions are receivedDeliver excellent customer service throughout the client journeyKey Skills:Confident and professional telephone mannerSales and customer service experienceResilient, self-motivated and target drivenExcellent communication and listening skillsOrganised with strong attention to detailWhat We OfferFull training providedSupportive and friendly working environmentHoliday entitlement and pension schemeWhats next? Its easy! Click APPLY now! We cant wait to hear from you!Your data will be handled in line with GDPR.TPBN1_UKTJ