Estate Management Assistant

Role: Estate Management AssistantContract Type: PermanentWorking Hours: 37 hours per week, Monday-Friday between the hours of 8.00am-5.30pmWorker Type: Hybrid WorkerSalary: Salary Grade D - £26,824 (Level one) rising to £27,694 (Level three), per annumLocation: Citywide we have roles available in our Bulwell, Radford, Aspley and Bestwood officesMake a Real Difference Work with Nottingham City Council Housing ServicesAt Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job it changes lives.What We OfferA professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful differenceA comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balanceA strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualificationsBenefits of joining our team26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annuallyAccess to a generous, defined benefit pension scheme offering 17.9%Smart Working to support your work life balanceHealth and wellbeing benefits including access to our Employee Assistance ProgrammeDiscounted membership at selected local sports and fitness centres, cinema, shopping and much more!About the RoleWe are looking for Estate Management Assistants to join Nottingham City Councils Housing Services team. This is a career development opportunity designed to strengthen estate-based management and enhance services for our tenants and communities.In this role, you will support the delivery of tenancy and estate management functions, working closely with colleagues, partners, and other public services. Key responsibilities include contributing to Patch Action Plans, assisting with housing advice, and supporting health and safety assessments. You will help maintain accurate tenant and leaseholder profiles, promote local involvement, and assist with initiatives that improve service performance.This position requires strong communication skills, a commitment to excellent customer service, and the ability to build positive relationships. We welcome applications from individuals who are passionate about making a difference in local communities and eager to develop their career in housing services.About YouThe ideal candidate will have:Ability to work within a team and of proactively working towards joint targets.Prepared to effectively organise and manage own workload to ensure that tasks are completed in an efficient and timely manner.Understanding of the importance of working to a high level of accuracy.Able to demonstrate commitment to a good quality customer service/good work ethics e.g. timekeeping, reliability, professional manner.Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.Confident in the use of all Microsoft applications (Word, Excel, PowerPoint).Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.Closing Date: 2 nd August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.Interview date: TBC Please note, this is subject to change.We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities.We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeedWe welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship.TPBN1_UKTJ