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Posted 29 July, 2026

Multi-Channel Key Account Manager

Inizio
Leicester, ENG, GB Full Time

Job Description

Company: Inizio Engage

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Position: Multi-Channel Key Account Manager

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Territory: Remote

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Vacancy Type: Full Time

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Salary: Competitive

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Inizio Engage are proud to be recruiting for a Multi-Channel Secondary Care Key Account Manager (MCAM) based from home to work on behalf of our client in their biosimilar division.

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The MCAM role will involve building an active and broad network throughout the Rheumatology, Gastroenterology, Dermatology and Hospital Pharmacy community in designated accounts for the uptake of our Client's biosimilar portfolio. The MCAM will educate healthcare providers about the products and its usage, collaborate closely with internal cross-functional partners such as local KAM's, Medical, Marketing, Market Access and Compliance.

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This is an innovative and exciting role in which you will utilise a blend of communication channels. The ideal candidate will be technically capable, highly resilient and organised and skilled at accessing the right customers through the right channel and the right method of communication for them, at the right time.

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Key Responsibilities (but not limited to)

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* Interactive E-Details

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* Develops advocacy and influence across assigned accounts

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* Utilise digital technologies to deliver interactive platform detailing, tele detailing and remote meetings to promote the portfolio, completing detailed discussions with HCP's including Consultants, Registrars, IBD Nurses, Rheumatology & Dermatology Nurse Specialists across Rheumatology, Gastroenterology, Dermatology disease areas, as well as Pharmacy customers

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* Be fully trained on the products, able to present a compelling value proposition to your target customers across your territorya

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* You will be assigned 64 Key Accounts to work

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* In addition to driving sales and deliver value added services of the client portfolio, you will be targeted on mapping each key account, understanding the prescribing pathways, process of decision making within that hospital, and identifying the key stakeholders that need to be influenced in order to drive prescribing change.

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Essential Skills

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* Be of high calibre with an excellent telephone manner, clear communication skills, a real desire and commitment to consistently over-achieve any requirements of the role

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* The ability to build rapport quickly and then capitalise upon the forming relationship is an essential requirement for this role, coupled with the desire to deliver on behalf of our client

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* Experience in a secondary care field-based specialist selling role is essential, along with previous e-detailing experience

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* Previous experience within Immunology is preferred, though not essential

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* Previous experience with biosimilars is preferred, though not essential

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* A confident individual with the ability to convince

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* Communicates proactively in an open, clear, complete, timely and consistent manner

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* Demonstrates integrity and ethics

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* In-depth knowledge of the key product therapeutic area and ability to use that knowledge effectively in customer interactions

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* Up to date knowledge of the NHS, including the local decisions, impact on and changes that affect their customers

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* Demonstrated ability to be self-motivated, plan and organise time effectively, pursue goals and achieve sales success

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At Inizio Engage you'll find a challenging, fast-paced and rewarding environment, but also one that's caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you'll find everything you need at Inizio Engage to build a successful career. Excited yet? We are!

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Inizio Engage is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy.

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Please note if you have not heard from a member of the resourcing department within 7 days your application has been unsuccessful at this stage.

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Thank you for your interest in Inizio Engage.

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