Service Advisor

Service AdvisorFranchised Motor Dealership - Wimbledon area42.5 Hours per WeekMon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pmSalary from £32,200 DOE + Bonus + Excellent BenefitsOur client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.The RoleAs a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.Key responsibilities include:Managing customer bookings and service enquiriesAdvising customers on maintenance and repair requirementsUpselling additional work where appropriateMaintaining accurate records and handling confidential informationWorking to deadlines in a busy aftersales environmentDelivering exceptional customer service at all timesWe are looking for someone who can demonstrate:A minimum of 1 year's main dealer Service Advisor experienceExcellent communication and interpersonal skillsExperience within a customer service or sales environmentDrive, commitment and enthusiasmThe ability to work as part of a team while taking ownership of customer relationshipsA proven track record of delivering outstanding customer serviceResidence within a commutable distance of WimbledonSalary & BonusStarting salary from £32,200 depending on experiencePerformance-related bonus schemeBenefitsIndustry-leading package33 days annual leaveincluding bank holidaysAnnual leave purchase and sale schemePension scheme and life assuranceVehicle purchase schemeDiscounts on service, bodyshop and partsOne paid volunteer day per year for a charity of your choiceCycle to Work schemeAccess to the Perks at Work discount platformTraining & DevelopmentComprehensive training and development programmeResidential induction academyGenuine career progression opportunities within a major dealer groupLong-term job security and support from an experienced management teamInterested, apply in confidence today.Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permissionTPBN1_UKTJ