Design Researcher

About The Role As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches making sure that all of our work is evidence-based and using research findings to inform decision-making and action.As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Research & Analysis practice.Responsibilities Working as part of multidisciplinary teams embedding design research approaches into agile ways of working, delivering high quality work, and providing strategic support, balancing users needs against organisation goals and outcomes.Designing and planning research - adapting approaches depending on a clients organisation cultures, design maturity and appetite for changeCommunicating research and insights clearly, telling the story of our work and impactSupporting other specialists and client teams to promote design research best practiceFostering a culture of collaboration and continuous improvementActively contributing to our Research & Analysis practice within TPXimpact through internal time, skills development, knowledge management and sharingContinuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertiseAbout You Professional knowledge and experience EssentialExperience contributing to problem framing and research scoping, working with teams to understand existing knowledge to define assumptions and/or hypothesesExperience designing research for user facing products and services in client facing teams or projectsProficiency in different research materials/stimuli to communicate clear intent and open discussion - creating engaging artefacts for insights and decision making.Experience supporting the design of inclusive and accessible products and services, ensuring compliance throughout the research processExperience working with prototypes and/or pilot interventions using a mix of methodsExperience working with other designers, researchers, analysts and developers in a multidisciplinary team to deliver high quality design workExperience operating in a fast-paced environment, balancing internal business priorities with external delivery and work on client projectsExperience facilitating activities to progress the work and present the story of change and impactExperience working in ambiguous situations, contributing to building a shared understanding, with clarity and direction.Desirable ExperienceComfortable mentoring junior researchers or members of a client team, and working with them to develop their skillsExperience working with teams with low design maturityTechnical skills Able to design appropriate and engaging research, with ethical and inclusive consideration at its core - including user grouping and segmentation design, designing approaches and participant and research management.Able to deliver research independently and with others using a variety of methods from discovery to evaluative research with transactional, operational users and/or governance stakeholders to understand people - behavioural context, culture and lived experiences to help define, improve and iterate products, services and policy.Able to independently analyse and synthesise qualitative data as well as facilitate teams to enable continuous insight development throughout different stages of design and delivery and enables evidence-based learning decision making.Able to manage research operations - quality assurance and governance, tooling, knowledge management at scale within client programmes and research practice team.Able to effectively convey the value and impact of user-centred design and research design both within an organisation and in the broader public discourse.Able to create visual and engaging artefacts for conducting, communicating research and representing users, and collaborate effectively with others to do so.Able to work in the open and communicate the story of your work and impact.Contribute to and take ownership of training and skills transfer initiatives, including peer-to-peer to skills and knowledge sharing.Collaborate effectively with other designers across disciplines, including data and impact analysis, content, service, and interaction design.About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.Benefits Include:30 days holiday + bank holidays2 volunteer days for causes that you are passionate aboutMaternity/paternity - 6 months Maternity Leave, 3 months Paternity LeaveLife assuranceEmployer pension contribution of 5%Health cash planPersonal learning and development budgetEmployee Assistance ProgrammeGreen incentive programmes including Electric Vehicle Leasing and the Cycle to Work SchemeFinancial adviceHealth assessmentsAbout TPXimpact - Digital TransformationWe drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.TPBN1_UKTJ