Receptionist

Receptionist Location: Nottingham NG1 Salary: £12.71 per hour Hours: Part Time, Tuesday-Thursday 8am-5pm We're recruiting on behalf of a leading Facilities Management provider for a professional and customer-focused Receptionist to join their front of house team. This is an excellent opportunity for someone who enjoys providing first-class customer service and creating a welcoming environment for visitors, colleagues and contractors. As the first point of contact, you'll play a key role in ensuring the smooth day-to-day running of reception while supporting wider workplace services and administrative functions. Key Responsibilities Welcome visitors, colleagues and contractors in a friendly, professional and approachable manner. Manage visitor sign-in procedures and ensure all guests receive a positive arrival experience. Issue, monitor and collect visitor passes in line with site security procedures. Handle temporary passes, lost passes and access-related enquiries. Maintain a clean, organised and professional reception area at all times. Respond to workplace and reception enquiries, providing excellent customer service. Coordinate incoming deliveries, ensuring parcels and deliveries are logged and distributed efficiently. Maintain accurate visitor records and reception documentation. Replenish visitor passes, reception supplies and workplace materials as required. Provide general administrative support to the Workplace Services team. Liaise with Security, Facilities and Helpdesk teams to resolve queries promptly. Follow all health and safety, emergency and visitor management procedures. Promote a positive workplace experience through professionalism and excellent communication. About You We're looking for an organised, friendly and proactive individual who takes pride in delivering exceptional customer service. Essential Previous experience in a Receptionist, Front of House, Customer Service or Administrative role. Excellent communication and interpersonal skills. Strong organisational skills with the ability to prioritise multiple tasks. Professional, confident and approachable manner. Good attention to detail and accurate record keeping. Proficient in Microsoft Office. Ability to work independently and as part of a wider team. Comfortable working in a busy, customer-facing environment. Desirable Experience within Facilities Management, Corporate Reception or Workplace Services. Experience using visitor management or access control systems. Knowledge of workplace health and safety procedures. Customer Service or Administration qualifications. GCSEs (or equivalent), including English and Maths. If you're an experienced Receptionist or Front of House professional with excellent customer service skills, we'd love to hear from you