Customer Service Advisor

Customer Service Advisor - Castle DoningtonAt Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington. You will be the first point of contact for customers, handling enquiries, tracking deliveries, and providing accurate information while promoting the brand.Shift patterns:* 37.5 hours per week* 7.5 hours per day, with shifts scheduled between 08:00 and 19:15Pay rates:* £15.34 hourlyMust-have requirements for Customer Service Advisor:* Must have lived in the UK for the last 5 years* Must have at least 6 months experience in a call centre environmentDesirable requirements for Customer Service Advisor:* Experience in upselling and salesRole for Customer Service Advisor:* Manage customer enquiries via phone, email, and internal systems* Track deliveries and provide accurate service information* Resolve queries with a focus on first-time resolution* Identify opportunities to cross-sell or upgrade services* Maintain high levels of customer confidence during every interactionBenefits for Customer Service Advisor:* Professional development in a fast-paced environment* Opportunity to work with a globally recognized logistics leader* Structured working hoursLocation: Castle Donington.Duration: OngoingThis is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington.Sign your contract with Job&Talent for some great working benefits and professional stability.If you are looking to contact our onsite team, please visit the site locator on our website.Job&Talent do NOT charge any fees for our services.Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.TPBN1_UKTJ