Business Centre Manager

We are seeking a proactive and organised Business Centre Manager to oversee daily operations within our business centre. The ideal candidate will possess strong administrative skills, excellent communication abilities, and experience with office management systems. This role offers an exciting opportunity to lead a dynamic team, optimise centre performance, and deliver exceptional client service. The successful applicant will be responsible for maintaining efficient workflows, managing client relationships, and ensuring the smooth functioning of all centre activities.DutiesPLEASE NOTE: Must have strong experience in Managed/Serviced Offices / Turnkey OfficesManage the day-to-day operations of the business centre, ensuring high standards of service deliveryOversee administrative tasks including data entry, document management, and record keeping using systems such as Clarity Core / IBCSCoordinate with clients to address enquiries, schedule appointments, and facilitate bookingsUpsell additional services or products to maximise centre revenue opportunitiesMaintain accurate financial records and prepare reports on centre performanceSupervise administrative staff, providing training and support as neededEnsure the centre complies with health and safety regulations and internal policiesHandle phone enquiries with professional etiquette, providing prompt and courteous assistanceOrganise events or meetings held within the centre as requiredQualificationsProven experience in office administration or management roles, preferably within a business centre environmentFamiliarity with Clarity Core / IBCS or similar property management software is highly desirableStrong data entry skills with attention to detail and accuracyExcellent organisational skills with the ability to prioritise tasks effectivelyExceptional phone etiquette and customer service abilitiesExperience in upselling services or products to clients or customersProficient in Microsoft Office suite (Word, Excel, Outlook)Previous supervisory or team leadership experience is advantageousThis role offers an engaging environment for motivated professionals eager to contribute to a thriving business centre. Candidates should demonstrate a proactive approach, excellent organisational skills, and a commitment to delivering outstanding client service.TPBN1_UKTJ