Service Administrator

WH Bence is looking for a Service Administrator to join the team!Location: Yate, Bristol, BS37 5NGSalary: £28,000 £30,000 per annum (dependent on experience)Hours: MondayFriday, 8:0017:00 (1 hour lunch break)Job Type: Full Time, PermanentAbout Us:WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.Service Administrator The Role:WH Bence is seeking an experienced and motivated Service Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.Service Administrator - Key Responsibilities:- Handling incoming calls from customers and suppliers- Managing incoming service tickets and assisting with work allocation for service engineers- Monitoring and responding to incoming emails- Processing delivery paperwork following deliveries and collections- Updating the CRM system and customer files- Consumable Order Management- Maintaining internal spreadsheets for planning and invoicing- Providing proactive customer communication by telephone- General administrative support to the Service & Transport DepartmentService Administrator - You:- Experience in a similar administrative or scheduling role- Confidence and professionalism when speaking with customers- Strong working knowledge of Microsoft Office- Excellent communication and organisational skills- The ability to problem solve and manage multiple tasks effectivelyService Administrator Benefits:- Competitive salary- Pension contributions- Training programmes availableClick Apply now to submit your application for this exciting Service Administrator opportunity!TPBN1_UKTJ