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Posted 29 July, 2026

Complaints Investigator

Rocasa Consulting Limited
Ealing, ENG, GB Full Time

Job Description

Complaints Investigator Work From Home | £15 £17 per hourAre you an experienced Complaints Investigator with a passion for delivering excellent customer service? We're recruiting for a 3-month temporary contract with a leading social housing organisation.What you'll get:Primarily working from homeJust 2 days' paid training in Ealing (travel & accommodation covered where applicable)MondayFriday, 37.5 hours per week£15£17 per hourWhat we're looking for:Experience investigating and resolving complaintsKnowledge of the Housing Ombudsman Complaint Handling CodeStrong communication, organisation, and case management skillsExperience within social housing or a customer service/contact centre environment is desirableIf you're looking for your next opportunity and can start soon, we'd love to hear from you. Apply today!TPBN1_UKTJ