Contract Manager

Contract ManagerLocation: LutonSalary: Up to £65,000 + Car Allowance + Bonus + Excellent BenefitsJob Type: Full-Time | PermanentAn exciting opportunity has arisen for an experienced Contract Manager to join a leading facilities management organisation, overseeing the delivery of integrated FM services across a prestigious, multi-site education portfolio.This is a fantastic opportunity for a commercially focused and client-facing FM professional who has a proven track record of leading teams, managing contracts and delivering exceptional service standards within a complex operational environment.The Role:As Contract Manager, you will take full responsibility for the operational, commercial and financial performance of the contract, ensuring service excellence, statutory compliance and a first-class customer experience. You will lead multidisciplinary teams, manage key stakeholder relationships and drive continuous improvement across the portfolio.Key Responsibilities:Lead the delivery of integrated facilities management services across a multi-site estate.Manage the overall operational and commercial performance of the contract.Build and maintain strong relationships with senior client stakeholders, acting as the primary point of contact.Lead, motivate and develop on-site teams, creating a high-performing and customer-focused culture.Ensure all contractual KPIs, SLAs and compliance requirements are consistently achieved.Hold responsibility for contract budgets, forecasting, financial reporting and cost control.Manage supplier and subcontractor performance to ensure service quality and value for money.Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and operational efficiency.Ensure full compliance with health & safety legislation, statutory requirements and company governance.Produce regular operational and financial reports and lead client review meetings.About You:Previous experience as a Contract Manager, Account Manager or Senior Facilities Manager within an Integrated Facilities Management environment.Strong leadership experience managing multidisciplinary teams across Hard and Soft FM services.Commercially astute, with experience managing budgets, P&L and contract performance.Excellent client relationship and stakeholder management skills.Strong knowledge of health & safety, statutory compliance and operational governance.Experience working within complex, multi-site environments.Excellent communication, organisational and problem-solving skills.Full UK driving licence.What's on Offer:Salary up to £65,000Car allowanceAnnual bonusOngoing training and career developmentOpportunity to join one of the UK's leading facilities management organisations with genuine long-term career progression.If you are an experienced facilities management professional looking to take the next step in your career and manage a high-profile contract within a dynamic environment, we would love to hear from you.TPBN1_UKTJ