Deputy General Manager North-West

Location: North-West DepotSchedule 50 hours Monday- FridayAbout SweeptechSweeptech solves waste management problems sustainably through unique processes, innovation and technology.We provide a wide range of services including waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high-pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response.Our team is committed to delivering excellent client service through efficiency, reliability, integrity and value.The RoleAs Deputy General Manager, you will play a key supportive leadership role in the day-to-day operational and commercial management of the North-West depot and area. Working closely with the General Manager, you will share responsibility for the depots performance, including profit and loss (P&L), operational efficiency, and customer satisfaction.You will oversee operations focused on road sweepers, ensuring effective coordination, compliance, and maximum utilisation of fleet and resources.You will manage the hire desk function, lead work scheduling, oversee driver performance, and ensure smooth delivery of services. You will also act as the lead decision-maker in the absence of the General Manager, ensuring continuity of leadership and performance. In addition, you will be responsible for completing the weekly payroll spreadsheet for depot drivers and ensuring payroll accuracy for the depot.Key Objectives and ResponsibilitiesSupport and share accountability with the General Manager for overall P&L performance, including cost control and revenue generationCo-manage daily depot operations, stepping into the General Manager role during periods of absence while maintaining full operational and commercial oversightEnsure efficient planning, scheduling, and coordination of road sweeper operations to maximise fleet utilisation and service delivery using our operations system TeamLeafOversee driver allocation, performance, and daily activities, including leading driver debriefs and ensuring feedback is captured and acted uponDeliver a high-quality, customer-focused booking and service experience, ensuring clear communication, accurate job allocation, and timely completion to support invoicing and reportingProvide leadership, direction, and support to depot office staff, drivers, and operational teams, fostering a strong One Team culture across the depotMonitor and manage operational KPIs including safety, productivity, utilisation, and customer satisfaction, driving continuous improvement across performance and efficiencyEnsure full compliance with Health & Safety policies and environmental legislation, promoting a proactive safety culture through briefings, toolbox talks, and risk managementSupport recruitment, onboarding, and ongoing training of staff to maintain a skilled and capable workforceComplete and manage the weekly payroll spreadsheet for depot drivers, ensuring accuracy and timely processingContribute to financial and operational reporting, and actively participate in management and continuous improvement meetingsDrive consistency in operational procedures and promote best practices across the businessCarry out any additional duties as required by the General Manager or Operations DirectorRequirementsStrong organisational and communication skills with the ability to manage operational teamsProven ability to support and influence operational and financial performance (P&L awareness)Experience or understanding of fleet operations, particularly road sweepers (preferred)Highly organised with a methodical approach to scheduling and workload managementAbility to use initiative and make decisions in a fast-paced environmentFlexible and adaptable, with the ability to step into senior leadership responsibilities when requiredPositive, proactive approach with strong problem-solving skillsCommitment to maintaining high standards of safety, quality, and performanceProfessional, punctual, and reliableEssential SkillsStrong attention to detailConfident in managing customers and resolving issuesAbility to lead and motivate drivers and operational teamsExcellent verbal and written communication skillsComputer literate (MS Word, Excel and operational systems)Strong awareness of health and safety practicesDesired SkillsPrevious experience in a supervisory or management role within transport, logistics, or similar environmentUnderstanding of fleet scheduling and multi-vehicle operationsCommercial awareness with exposure to budgeting or P&L managementAbility to work both independently and as part of a leadership teamFlexible and positive approach to a dynamic work environmentBenefits:Free ParkingLife insuranceTPBN1_UKTJ