Posted 29 July, 2026
Customer Advisor
Pontoon
Leeds, ENG, GB
Full Time
Job Description
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£14.02 per hour | Hybrid Working | Start 14th September 2026
\nLooking for your next customer service role? Join one of the UK's leading banking groups as a Customer Advisor and build a career in financial services.
\n£14.02 per hour Hybrid working - work from home 3 days a week after training Monday-Friday only 30 days holiday Weekly pay 6-month contract with progression opportunities
What you'll do:\n- \n
- Support customers with investment and stockbroking account queries \n
- Resolve complex enquiries and deliver excellent customer service \n
- Investigate account issues and provide first-contact resolution \n
- Maintain accurate records and follow banking regulations \n
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- Customer service experience in a fast-paced environment \n
- Strong communication and problem-solving skills \n
- Good IT skills (Outlook, Word, Excel) \n
- Financial services, banking or insurance experience desirable \n
Leeds City Centre Rotating shifts between 8am-9pm (7-hour shifts) First 8 weeks office-based, then hybrid
\nReady to take the next step in your career? Apply today!
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