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Posted 29 July, 2026

Customer Advisor

Pontoon
Leeds, ENG, GB Full Time

Job Description

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£14.02 per hour | Hybrid Working | Start 14th September 2026

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Looking for your next customer service role? Join one of the UK's leading banking groups as a Customer Advisor and build a career in financial services.

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£14.02 per hour Hybrid working - work from home 3 days a week after training Monday-Friday only 30 days holiday Weekly pay 6-month contract with progression opportunities

What you'll do:\n
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  • Support customers with investment and stockbroking account queries
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  • Resolve complex enquiries and deliver excellent customer service
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  • Investigate account issues and provide first-contact resolution
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  • Maintain accurate records and follow banking regulations
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What we're looking for:\n
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  • Customer service experience in a fast-paced environment
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  • Strong communication and problem-solving skills
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  • Good IT skills (Outlook, Word, Excel)
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  • Financial services, banking or insurance experience desirable
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Leeds City Centre Rotating shifts between 8am-9pm (7-hour shifts) First 8 weeks office-based, then hybrid

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Ready to take the next step in your career? Apply today!

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