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Posted 29 July, 2026

Support Professional

Lutheran Social Services of WI & Upper MI
Hortonville, WI, US Full Time

Job Description

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Adult Residential Support Professional – 3rd Shift\n

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

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Schedule: Full-Time | 3rd Shift | 10:00 PM – 6:00 AM | 40 Hours/Week

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Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood\n

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.

Key Responsibilities\n
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    De-escalate crisis situations using non-restrictive techniques

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    Support clients in group living, home, or community settings

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    Maintain confidential records and track client progress

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    Facilitate recovery-focused group activities and curriculum

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    Transport clients to appointments and community services

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    Assist with medication administration and basic healthcare needs

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    Promote independence through skill-building and resource connection

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    Participate in staff meetings, training, and community advocacy

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    Support clients during recreational and educational activities

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    Uphold healthy boundaries and safety-focused decision-making

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    Perform household duties such as grocery shopping and light cleaning

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Perks & Benefits\n
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    Medical, Dental, and Vision Insurance

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    Flexible Spending Accounts (Health & Dependent Care)

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    Free CCS Training

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    Mileage Reimbursement

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    Paid Time Off + 10 Paid Holidays

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    403B Retirement Contribution Option

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    Employee Assistance Program

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    Service Awards & Recognition

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    Public Service Loan Forgiveness (PSLF) Eligibility

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Qualifications\n
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    High School Diploma or GED required

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    Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services

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    Valid driver's license preferred

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    Reliable transportation required

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    Must pass background, caregiver, and medical checks

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    LSS is an Equal Opportunity Employer (EOE).