Claims Service Representative

Our client, a leading organization in healthcare services, is seeking a Claims Service Representative to join their team. As a Claims Service Representative, you will be part of the Operations - Provider Relations department supporting provider relations and claims processing. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Claims Service Representative

Location: Marquette, MI

Pay Rate: $18.50

Shift: Monday to Friday, 8AM - 5PM with 1 hour lunch

What's the Job?

• Resolve and respond to provider inquiries related to claims and claims payment in accordance with organizational policies and regulatory requirements.
• Develop and maintain positive relationships with providers by providing accurate information regarding billing, benefits, eligibility, and authorizations.
• Navigate multiple systems to investigate and resolve claims and payment issues efficiently and accurately.
• Identify trends and systemic issues, collaborating with relevant departments to implement solutions.
• Ensure timely resolution of inquiries received through various channels including phone, email, and portals, maintaining high standards of customer service and confidentiality.

What's Needed?

• High School Diploma or GED required; an associate degree or coding certification is preferred.
• Minimum of 1-2 years of medical office or claims/billing experience.
• Working knowledge of MS Office (Word, Excel, PowerPoint).
• Exceptional communication skills, both oral and written.
• Ability to work independently and collaboratively in a fast-paced environment.

What's in it for me?

• Opportunity to work in a dynamic healthcare environment dedicated to making a difference.
• Supportive team culture that values diversity and inclusion.
• Potential for career growth and development within the organization.
• Engagement in meaningful work that impacts provider satisfaction and claims integrity.
• Work in a location that fosters professional and personal growth.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.