Credit Controller

Your new companyHays are delighted to be partnering with a highly successful and well-respected organisation based on the outskirts of Sale to recruit an experienced Credit Controller. Joining a collaborative and supportive Credit team you will play a key role in managing customer accounts and driving cash collection performance working on a busy ledger. Your new roleAs a Credit Controller, you will take ownership of a customer ledger and play a key role in driving cash collection and maintaining strong customer relationships, able to liaise with people at all levels and suit your delivery to your audience. Working within a collaborative credit team, you will ensure aged debt is proactively managed while supporting the resolution of customer queries and disputes.Key duties will include:

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• Managing a portfolio of customer accounts and proactively collecting outstanding debt through telephone, email and written correspondence.
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• Allocating incoming cash and reconciling multi-currency customer accounts.
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• Recording and monitoring customer disputes on the internal workflow system, ensuring all issues are escalated and communicated to the appropriate stakeholders.
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• Reviewing aged debt reports and prioritising collection activities to maximise cash recovery and minimise overdue balances.
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• Working closely with internal departments to investigate and resolve account queries and disputes efficiently.
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• Producing regular reports and analysis within agreed timescales.
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• Supporting wider team objectives and contributing towards departmental performance targets.
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What you'll need to succeedTo be successful in this position, you will be a confident communicator with the ability to build positive working relationships across all levels of the business. You will enjoy working on the phones confidently and be able to work in a fast-paced environment - managing multiple priorities effectively.

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• Previous experience in Credit Control, Accounts Receivable
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• Excellent communication and relationship-building skills.
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• Strong organisational skills and the ability to work to deadlines.
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• Good Microsoft Excel skills. SAP experience would be advantageous but is not essential.
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• A team-oriented mindset with a proactive approach to problem-solving.
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What you'll get in return

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• Competitive salary of £29,000 - £30,000 per annum.
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• Annual bonus of up to 5%.
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• Hybrid working following successful completion of training/ 3 days office, 2 days work from home
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• Free on-site parking.
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• Subsidised on-site canteen
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• 25 days holidays plus bank holidays - plus the option to purchase up to 5 additional days of annual leave after one year's service.
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• Hours 37.5 hours pw. Monday to Friday. 8am-4pm (or)8.30am-4.30pm (or) 9am-5pm (30 mins lunch)
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• A range of social events throughout the year, including summer celebrations, festive events and seasonal gifts.
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This is an excellent opportunity to join a supportive and collaborative finance team within a business that really values and its employees.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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