Business Support officer

Pay: £13.47 per hourContract: 3 Months inititally

The Role

Our client is looking for an experienced Business Support Officer to provide high-quality administrative and data support within a busy service environment. This role requires excellent attention to detail, strong organisational skills and the ability to manage high volumes of information accurately and efficiently.

Key Responsibilities

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• Process referrals and maintain accurate records across bespoke databases and information systems.
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• Undertake high-volume data entry and data processing to agreed standards and deadlines.
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• Complete data quality checks, identify discrepancies and support data cleansing activities.
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• Liaise professionally with parents, carers, partner agencies and other stakeholders to obtain and verify information.
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• Manage incoming enquiries via phone, email and correspondence.
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• Produce reports, spreadsheets, letters, minutes and other documentation.
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• Organise meetings, maintain records and support wider business administration activities.
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• Maintain confidential information and follow safeguarding and information governance procedures.
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• Support procurement, ordering and general financial administration where required.
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• Provide flexible support to colleagues and assist with priority workloads.
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Essential Skills & Experience

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• Proven experience in an administrative, business support or data-focused role.
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• Strong track record of high-volume data processing with excellent accuracy.
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• Experience of data quality checking and record management.
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• Proficiency in Microsoft Excel and bespoke database systems.
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• Exceptional attention to detail and organisational skills.
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• Experience working with and supporting multiple professionals and agencies.
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• Strong written and verbal communication skills with the ability to engage professionally with internal and external stakeholders.
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• Ability to prioritise workloads and meet deadlines in a fast-paced environment.
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Desirable

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• Knowledge of safeguarding processes.
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• Experience of invoicing and procurement.
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• Experience producing reports and management information.
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