Legal Secretary / Legal Administrator

A great opportunity has arisen for a Legal Secretary in Banbury, working with the Dispute Resolution Department on a full-time permanent basis.

The successful candidate will provide a full secretarial and support service within the department, supporting a Senior Solicitor and Paralegal. You will need excellent keyboard skills, a polite and patient manner, initiative, and a flexible approach, no previous experience needed - just excellent administration skills.

Day to day duties include -

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• Undertaking typing and secretarial work within the Dispute Resolution Department
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• Dealing with initial new client enquiries, allocating them amongst fee earners and signposting appropriately
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• Handling of and dealing with clients’ calls (as delegated by fee earners) and liaising with fee earners on case developments
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• Dealing with clients by phone, email and in person as required
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• Making appointments for clients and diary management
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• Conflict checks on new clients
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• Maintaining files and ensuring efficient case management of matters
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• Preparing bundles for court
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• Preparing documents as required by fee earners
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• File opening and closing of matters using the case management system
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• Producing accurate detailed work to ensure excellence in legal services
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• Attending Dispute Resolution Department Support Meetings and Firm Wide Meetings
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• Support with preparation of bills for approval
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• Issue accurate cost scheduling for clients on a regular basis under fee earner supervision and instructions
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• Maintain and protect client confidentiality at all times internally and externally
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• Providing other general administrative support
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• Undertaking any reasonable instructions given by management within the limits of this employment description
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The ideal candidate will have -

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• Excellent keyboard skills with a good knowledge of Microsoft Outlook and Word. Case management system experience would be advantageous
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• Strong administrative experience essential
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• Dynamic in approach and uses initiative when dealing with clients or potential clients
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• A positive approach to customer service
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• Ability to be a team player and flexible outlook
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• Efficiency to deal with awkward situations and difficult clients in a professional manner
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• Ability to remain discreet and maintain employee and client confidentiality at all times
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Please apply asap, this role is working for a friendly and supportive team, with excellent benefits and competitive salary within a well established Law firm.