Administrator - Training & Development

Your new companyAn exciting opportunity has arisen for a highly organised and customer-focused Administrator in their Training & Development team.This is an excellent opportunity for an experienced administrator who enjoys working with data, learning and development processes, and apprenticeship programmes. You will play a vital role working closely with the Training and Apprenticeship Coordinator and wider Learning & Development team. You will help ensure that apprenticeship records, training information and associated documentation are maintained accurately and efficiently.Your new roleAs Training Administrator, you will:

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• Process, update and maintain apprenticeship information and learner data.
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• Maintain accurate Individual Learner Records (ILR), including withdrawals, transfers, achievements and breaks in learning.
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• Input and manage learner data to support apprenticeship funding claims.
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• Produce reports relating to attainment, progression and retention.
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• Communicate effectively with apprentices regarding programme events, requirements and deadlines.
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• Support Internal Quality Assurance (IQA) activities.
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• Provide administrative support for End Point Assessment processes, including registrations and evidence submissions.
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• Support the commissioning and administration of training courses and development activities.
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• Manage shared mailboxes and respond professionally to enquiries.
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• Monitor training expenditure and provide general administrative support across the Leadership and Development Centre.
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• Coordinate logistical arrangements for training delivery, including room bookings and resources.
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• Administer training evaluations and learner feedback processes.
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What you'll need to succeedWe are seeking an individual who is organised, detail-oriented and committed to delivering an excellent customer experience.

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• Previous experience in an administrative role.
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• Strong ICT skills, including Microsoft Outlook, Word and Excel.
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• Excellent customer service skills with a positive and flexible approach.
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• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
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• High levels of accuracy and attention to detail.
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• Confidence in handling and maintaining sensitive information.
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• Excellent written and verbal communication skills.
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• Professionalism, integrity and discretion.
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• Commitment to equality, diversity and inclusion.
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What you'll get in returnYou will get the opportunity to work with an experienced team and will work 4 days a week Monday-Thursday (29 hours per week). There is free parking on site, and you will be paid £16.56 per hour inclusive of holiday pay. The role is currently required for 6 months initially and may get extended depending on business needs and performance.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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