Customer Support Executive
Job Description
Customer Support Executive
\nLocation : Bracknell
\nHours: 35 hours per week – Monday to Friday 9am – 5pm
\nSalary : £23,500 or £12.71 p/h
\n\nMy client who are an online retailer specialising in video games, consols and electronics are now seeking a new candidate to join their team who has experience in Customer Service. You must have strong communication skills and be able to build strong working relationships with customers over the phone.
\n\nDaily Duties
\nProviding excellent customer service to customers
\nBuilding strong working relationships
\nResponding to queries/helpdesk queries in a timely and efficient manner
\nResponding to email enquiries
\nWorking in a team environment
\n\nRole/requirements
\nCustomer support via helpdesk/ telephone/live chat/Social platforms
\nThey should have good command of English Language/Grammar
\nQuick on typing
\nCustomer etiquette
\nCan work as part of team
\nQuick learner
\nMultitasking
