Cafe / Front of House Assistant

Love great coffee, meeting new people, and working in a stunning countryside location? Join this charity's café team!

Café / Front of House Assistant

Salary: £13.45 per hour

Hours: Part time, Flexible

Contract: Casual, 0-Hours

Location: Winlaton Mill, Gateshead, NE21

About The Employer

Operated by our client, a charity committed to creating stronger, greener and healthier communities, their Heritage Centre is set within the beautiful steep-sided Derwent Valley, with an abundance of natural woodland, rare and iconic wildlife and a hidden heritage of British sword making and a world leading iron and steel industry.

Their modern café is the perfect place to fuel up before or relax after a day of exploring. From hearty breakfasts and seasonal lunches to delicious home-bakes, all made with locally sourced ingredients, there’s something to suit all tastes.

About the Role

The charity is recruiting for a: Café / Front of House Assistant.

They are looking for a friendly, flexible and customer-focused individual to help create memorable experiences for their visitors. Casual hours available, supporting our busy weekends, holidays and special events.

Nestled in the heart of the beautiful Derwent Valley, the Heritage Centre is a truly unique destination where heritage, nature, creativity and community come together. Surrounded by ancient woodland, rare wildlife and some of the North East's most spectacular landscapes, the Heritage Centre welcomes visitors from across the region to enjoy events, workshops, guided walks, talks and, of course, our popular café.

They are looking for an enthusiastic Café / Front of House Assistant to join their friendly and passionate team.

What You'll Be Doing

As part of the vibrant café team, you'll help create an exceptional experience for every visitor by:

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• Welcoming and serving customers with a smile
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• Preparing and serving hot and cold beverages
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• Operating the till and handling transactions
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• Delivering excellent customer service at all times
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• Maintaining high standards of cleanliness, hygiene, and food safety
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• Supporting the smooth day-to-day running of the café
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What The Employer is Looking For:

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• Previous experience in a catering, hospitality or customer-facing role would be an advantage
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• Friendly, outgoing and enthusiastic
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• Passionate about providing excellent customer service
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• Comfortable working in a busy, fast-paced environment
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• Flexible and willing to take on a variety of tasks
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• Honest, reliable and a great team player
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• A positive can-do attitude is essential.
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More Information:

This is a casual, 0-hour contract, offering flexibility with no fixed weekly hours.

Flexibility is key in this role. As a casual team member, you'll help support the café during their busiest periods, including weekends, school holidays, special events and occasional evenings. The employer is looking for someone who enjoys a varied schedule and can adapt to the changing needs of a busy visitor attraction.

Availability for weekend shifts and occasional evening work is essential.

Why Join This Employer?

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• Work in one of the North East's most unique visitor attractions
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• Be part of a welcoming and supportive team
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• Enjoy a varied role where no two days are the same
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• Help showcase locally sourced produce and the best of the region
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Join this charity and help create memorable experiences in one of the North East's most inspiring destinations. Complete your application today!

Closing Date: Tuesday 25th August 2026

Please note, should the employer receive a high volume of applications, they may look to close the role early, therefore they recommend an early application.

Interested?

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

The employer wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the organisation a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

The employer ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.