Head of Immigration

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Borderless is simplifying the complexity of global immigration, starting with the UK.

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Immigration is one of the most important - and most broken - systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.

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Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.

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Backed by Entrepreneur First and Backed.VC, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.

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Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.

Role overview\n

This is a pivotal leadership position designed to cement Borderless as a top-tier immigration authority and a trusted partner for enterprise-level organisations. You will serve as our most senior expert, providing strategic guidance to high-stakes customers while mentoring our team of Immigration Advisers to ensure excellence across all casework.

What you’ll be doing\n

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  Act as the final point of authority and sign-off for complex immigration matters, providing the decisive expertise required for high-stakes cases.

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  Drive net revenue retention and customer loyalty by ensuring every client receives expert-led, accurate, and strategic immigration guidance.

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  Lead, mentor, and upskill the Immigration Adviser team, ensuring they remain at the forefront of Home Office regulations and industry best practices.

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  Support the sales and customer success teams by joining enterprise account calls, building immediate credibility with large-scale organisations.

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  Represent Borderless as a thought leader by running webinars and producing insights that translate complex legislative changes into actionable business advice.

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  Collaborate with senior leadership to refine our immigration function's structure and operational strategy as we scale upmarket.

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Who You Are\n

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  Extensive senior-level experience within a reputable law firm or directly within the Home Office, specifically focused on UK immigration.

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  Active IAA accreditation with a deep understanding of the current regulatory landscape and compliance requirements.

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  Proven leadership capabilities, with the confidence to take full accountability for complex legal decisions and team performance.

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  A track record of supporting corporate clients and the ability to build trust with senior stakeholders in large organisations.

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  Exceptional communication skills, capable of translating technical legal nuances into clear, commercially‑minded advice for customers and internal teams.

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  A proactive mentoring style, with a genuine interest in developing the talent and technical expertise of junior colleagues.

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Interview Process\n

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  30 minute mock interview with talent

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  45 minute interview with the hiring manager

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  60 minute final onsite interview

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Benefits\n

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• 3 days in office, 2 days remote
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• Monthly company in office lunches
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• Monthly company team events
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• Annual offsite (our last one was in Palma!)
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• Comprehensive private medical insurance.
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Holidays & Remote Work\n

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• 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays
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• 1 week work from anywhere policy
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Growth & Development\n

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• £500 annual Learning & Development budget
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• 6 month performance reviews and promotion opportunities
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Equipment & Other Perks\n

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• Laptop, peripherals - whatever you need to work effectively
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• Cycle To Work scheme
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• Employer contributions via Smart Pension
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• Gym in Shoreditch Exchange
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• Onsite Barista
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