Fleet Insurance Account Handler

Liverpool | £26,000 - £33,000 + Excellent Benefits | Office Based

Are you an experienced commercial insurance professional with knowledge of fleet, motor or multi-vehicle policies?

CKB Recruitment is working with a long-established specialist insurance broker that is looking to recruit a Fleet Insurance Account Handler for its Liverpool office.

This is an excellent opportunity to join a friendly and supportive team, managing and supporting a growing portfolio of fleet, multi-vehicle and commercial motor clients.

You will act as a key point of contact for clients and insurers, providing day-to-day policy support and ensuring customers receive an accurate, responsive and professional service.

Working closely with the Fleet Managers, your responsibilities will include:

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• Supporting the onboarding of new fleet and commercial motor clients
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• Handling client and insurer enquiries by telephone and email
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• Processing mid-term adjustments and policy documentation
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• Maintaining accurate records on CRM and policy administration systems
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• Monitoring renewal dates, deadlines and outstanding actions
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• Working with underwriters to resolve cover queries and policy issues
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• Building strong relationships with clients and insurer partners
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• Identifying cross-selling opportunities across commercial insurance products
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• Following internal procedures and regulatory requirements
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• Delivering consistently high levels of customer service
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To be considered, you will need:

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• At least 1 years experience dealing with commercial insurance
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• Experience dealing with commercial fleet risks.
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• Strong communication and relationship-building skills
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• Excellent attention to detail and organisational ability
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• Experience using CRM, broking or policy administration systems
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• A proactive, customer-focused and solution-driven approach
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• The ability to manage multiple tasks and priorities
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Our client is a well-established insurance business that has been supporting customers for more than 65 years.

The company has built a strong reputation within the commercial motor and taxi insurance markets, combining specialist knowledge with a personal and straightforward approach.

You will be joining a supportive business that invests in its people and encourages employees to develop their technical knowledge and professional qualifications.

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• Salary of £26,000 - £33,000, depending on experience
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• Private medical cover after probation
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• Death in service cover after probation
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• Generous annual leave, increasing after two years’ service
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• Workplace pension
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• Support towards recognised insurance qualifications
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• Employee wellbeing support
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• Access to an online discount marketplace
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• Friendly and supportive working environment
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This is an office-based role in Liverpool and an excellent opportunity for an insurance professional looking to develop within the commercial fleet market.

Apply today with your CV for a confidential discussion.