Senior Account Handler

Senior Account Handler / Director Support

Location: South Manchester (Hybrid – 3 days office / 2 days home)

Salary: £50,000 – £65,000

Benefits: Hybrid working (3 days office / 2 days home)

About the Company:

An established, highly respected independent insurance brokerage that has become part of one of the UK's fastest-growing insurance groups following a successful acquisition. The business has retained its close-knit, family-focused culture whilst benefiting from the investment, infrastructure and long-term opportunities that come with a larger national group. With decades of expertise, the team has built an outstanding reputation within the recruitment sector alongside a diverse commercial portfolio. The leadership team remains actively involved in the business and is committed to developing the next generation of talent.

Role Summary:

This is far more than a traditional Senior Account Handler position. You'll become the trusted right hand to the Managing Director, supporting the management of a portfolio of larger, more complex commercial clients whilst taking ownership of your own book of business. You'll be heavily involved in broking, renewals, client management and strategic support, with genuine scope to progress into a more senior position as responsibilities evolve and to support succession plans. For someone who enjoys building relationships, thrives on autonomy and wants a clear route towards a more senior role, this represents an exceptional long-term opportunity.

Key Responsibilities:

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• Manage a portfolio of commercial insurance clients, delivering an exceptional level of service and building long-term relationships.
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• Support the Managing Director with the day-to-day management of larger and more complex commercial accounts, gaining exposure to high-value clients.
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• Handle renewals, mid-term adjustments and broking activities across a varied commercial portfolio.
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• Work closely with insurers to negotiate competitive terms and secure the best outcomes for clients.
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• Develop trusted relationships with clients through proactive communication and responsive service.
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• Assist in the ongoing development of key client accounts, creating future progression opportunities within the business.
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Requirements:

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• Strong commercial insurance broking or account handling experience.
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• Confident managing Commercial Combined, Motor Fleet and wider commercial insurance risks.
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• Experience within recruitment insurance, cyber, D&O or medical malpractice would be advantageous but is not essential.
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• Proven experience using Acturis is essential.
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• Excellent communication skills with the confidence to work directly with senior business owners and decision-makers.
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• Highly organised, proactive and capable of working independently.
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This opportunity would suit an experienced Senior Account Handler, Client Manager, Commercial Broker or Account Executive looking for a role that offers genuine career progression rather than simply managing another portfolio. You'll join a business where culture genuinely matters, relationships come first and there is a clear long-term plan to develop future leaders as the founding directors gradually reduce their day-to-day involvement. If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet.

Related Job Titles: Senior Commercial Account Handler, Commercial Client Manager, Commercial Insurance Broker, Corporate Account Handler, Client Relationship Manager

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