GP Receptionist

Receptionist and Administration Assistant (Part Time)12-Month Fixed-Term ContractPotential to Become PermanentAre you an experienced GP Receptionist looking for your next opportunity? We are seeking a friendly, organised and proactive Receptionist/Administration Clerk to join our busy and supportive practice team on a 12-month fixed-term contract , with the opportunity for the role to become permanent for the right candidate. You will be required to work a mixture on AM/PM shifts (07:30-13:00 or 13;00-18:30). Total of 27.5hrs per week.Please do not apply if you are unable to commit to these shiftsThis is an excellent opportunity for someone who enjoys working in a fast-paced environment, delivering outstanding customer service and supporting patients with professionalism, empathy and efficiency.Key ResponsibilitiesAs part of our reception and administration team, you will:Welcome patients and visitors in a professional and courteous manner.Book appointments for GPs, nurses and other clinicians by telephone and in person.Process repeat prescription requests and issue prescriptions in line with practice procedures.Manage and allocate eConsult requests appropriately.Receive, record and transfer messages accurately to the relevant members of the clinical team.Retrieve, file and maintain patient records.Provide patients with non-clinical information and assist with general enquiries.Maintain accurate filing and administrative systems.Collect private fees where applicable.Support QOF administration and Child Immunisation recalls when required.Ensure the reception area, notice boards and patient information displays remain tidy and up to date.Work collaboratively with colleagues to ensure a smooth handover between shifts.Undertake other reasonable administrative duties as requested by the Practice or Reception Manager.About YouWe are looking for someone who has:EssentialPrevious experience working in a GP Practice.Experience using EMIS Web, but not essential .GCSE (or equivalent) in English.Excellent communication and interpersonal skills.Strong organisational skills with the ability to prioritise workload.A professional, friendly and patient-focused approach.Good IT skills, including Microsoft Word and Excel.The ability to work independently as well as part of a team.A strong understanding of patient confidentiality and GDPR principles.Flexibility to work additional hours when required.DesirableEvidence of ongoing personal development and learning.Experience supporting QOF administration and recall programmes.What We OfferA welcoming and supportive team environment.Opportunity to develop your skills within a busy GP practice.Training and ongoing support.A 12-month fixed-term contract with the possibility of becoming a permanent member of the team , subject to business needs and performance.If you are an enthusiastic, reliable and compassionate individual with GP reception experience and EMIS Web knowledge, we would love to hear from you.Apply today and become an important part of our team, helping us provide excellent care and service to our patients.TPBN1_UKTJ