Account Manager

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.OverviewWe have an exciting opportunity for an experienced Account Manager to join our growing Housing Division based in our Chelmsford office.This role is ideal for someone with a strong background in commercial insurance, particularly across mid-corporate to large risk clients, who is confident in managing client relationships, navigating the market, and delivering a first-class service.Youll bring proven expertise in broking, negotiation, and market awareness, alongside a deep understanding of client service excellence and regulatory compliance. Youll be responsible for ensuring service delivery meets both company standards and FCA requirements, while adding real value to a diverse client portfolio.Our Housing team is a fast-paced, collaborative environment, where knowledge sharing and teamwork are key. If you enjoy building relationships, solving problems, and working in a dynamic setting, wed love to hear from you.How you'll make an impactAs an Account Manager, youll play a pivotal role in supporting Account Directors and servicing a portfolio of Housing clients, working closely with colleagues across Broking, Claims and Accounts.Key responsibilities include:Managing the end-to-end renewal process, including preparing submissions and gathering accurate risk informationObtaining and negotiating renewal terms, exploring alternative markets, and supporting client presentationsPreparing and issuing renewal and mid-term documentation in collaboration with internal teamsProducing risk presentations, reviewing quotations, and comparing cover to deliver the best outcomes for clientsEnsuring all client data is accurate, compliant and recorded on internal systemsSupporting the delivery of PRISM requirements and maintaining clear audit trailsLiaising with insurers and internal stakeholders to resolve queries and secure favourable termsManaging policy lifecycle activity from placement through to documentation and post-placement follow-upHandling client queries efficiently and professionally, always ensuring a high standard of serviceSupporting credit control and account queries, ensuring timely resolution and escalation where neededAbout YouWere looking for someone who can demonstrate:Strong experience in commercial/corporate insurance account managementConfidence dealing with mid-corporate and large, complex risksA proactive and client-focused approach, with excellent relationship management skillsProven ability to prioritise workloads and meet deadlines in a regulated environmentSolid understanding of insurance products, markets (including Lloyds/London Market) and risk principlesHigh attention to detail, with a strong focus on accuracy and complianceExperience working to SLA targets and performance metricsExcellent communication, negotiation and analytical skillsA collaborative mindset and willingness to support wider team objectivesHolding or working towards a CII qualification (Cert CII / Dip CII / ACII)GCSEs (or equivalent) including Maths and EnglishStrong MS Office skillsFull eligibility to work in the UKFlexibility to attend client meetings (in person or via Teams)Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits youll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to buy extra daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, well cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many moreWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.TPBN1_UKTJ