Residential Support Worker

We are looking for a Residential Support Worker to work from our supported housing accommodation in Thetford. The role would be suitable for a compassionate and dedicated individual, or two people seeking part-time hours as part of a job share arrangement to cover the available 38 hours per week. We are flexible in how the hours are divided.Salary: Grade 9 - starting at £26,050 (pro rata for part-time hours) Hours: Total of 38 hours per week, to be shared between two successful applicants (flexible job share arrangements will be considered) Contract: 2-year contract Location: Based at John Room House, Thetford, with occasional working at Elm House, Thetford, when required.Make a real difference. Change lives. Shape futures. Do you love working with people, solving problems and creating positive change? This role could be exactly what you're looking for.Would you like a job where what you do:Empowers our residents to develop the skills, confidence and resilience to live independentlyBuilds professional relationships with residents and their families and provides a safe, supportive environment that helps the customer to achieve individual goalsMakes the most of your ability to problem solve and use your own initiative in challenging situations.About You The type of person you are and your attitude are just as important to us as your experience.You must be a collaborative and supportive person who works well with others, values different perspectives and treats everyone with kindness, dignity and respect.You must take responsibility for your actions, remain focused on achieving positive outcomes for our customers, quickly adapt to changing needs and have the confidence to challenge unacceptable behaviour.You should be approachable, dependable and committed to helping colleagues and residents feel trusted, informed and supported.Most importantly, you will be passionate about delivering the best possible service for our residents.What You'll Be Doing In this role, you'll work closely with residents to enable them to live safely, maintain their wellbeing and achieve as much independence as possible as they prepare to live independently.You will:Have experience of working with vulnerable people affected by issues such as financial hardship, homelessness, mental health needs and substance misuse.Provide safe, person-centred and trauma-informed support that enables customers to build independence, sustain their accommodation and achieve positive outcomesComplete sign-up documentation with residents, ensuring they understand the conditions of occupation and their responsibilities in the accommodation.Plan and support activities with residents that help develop social and general living skills, including practical tasks such as cooking, painting and gardening, in order to build confidence, encourage engagement and promote independent living.Carry out void management activities, including property inspections, repair reporting, furniture removal, cleaning, and monitoring of repairs and redecoration.Accompany clients to appointments when requiredWork flexible shift patterns, including up to 8pm and weekends as requiredYou must hold a current driving licence and have the use of a vehicle with appropriate business insurance as you will be required to travel to other accommodation sites.We offer excellent conditions of service, including:25 days annual leave, increasing after three years' continuous Local Authority service by one day per year up to the maximum of 28 days, plus bank holidays.Local Government Pension Scheme (generous employers pension contributions).Family friendly policies.Cyclesheme and assisted car purchase.Excellent training opportunities.Please see the job description and person specification for a more comprehensive list of duties and for the experience, knowledge and skills needed in this role.Closing date: 9am Monday 17 AugustTPBN1_UKTJ