Senior Housing Benefits Appeals Officer

Senior Housing Benefit Appeals Officer £30 per hour (Umbrella) Monday to Friday | 9:00am – 5:00pm Primarily Home-Based (Occasional Office Attendance) Contract Role We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages. The Role You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements. Key responsibilities include: Preparing and submitting Housing Benefit appeal cases Managing reconsiderations and escalated appeals Preparing detailed appeal submissions and legal documentation Representing the Council at Tribunal hearings Liaising with internal teams, legal representatives and external stakeholders Ensuring compliance with current Housing Benefit legislation and guidance Maintaining accurate case records and meeting strict deadlinesEssential Requirements Significant recent experience working specifically within Housing Benefit Appeals Proven experience preparing appeal submissions and reconsiderations Experience attending and representing cases at Tribunal hearings Strong knowledge of Housing Benefit regulations and appeal procedures Ability to manage complex caseloads independentlyWorking Arrangements Primarily remote/home-based role Occasional office meetings required Attendance at several Tribunal hearings each month is essential PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email