Family Engagement Facilitator

Salary : £27,808 - £30,815 per annumLocation : Hybrid Home Based and Hospice Sites, South West (near Bristol, Barnstaple or St Austell)Working pattern: Full time, PermanentAbout the roleChildren's Hospice South West (CHSW) believes that children, young people and families can help shape better services by sharing their experiences, ideas and voices. This role creates meaningful ways for families to be heard and to influence the support they receive. Working with partner organisations, it will initially focus on building a strong partnership with Jessie May to help ensure family voices are at the heart of future developments.What you'll be doingHelp establish and support Family and Children's Advisory BoardsFacilitate engagement activities and peer support opportunitiesGather and present family feedbackEnsure the experiences of children, young people and families directly inform service development, governance and strategic decision-makingYou'll be based at home and at your local Hospice site (near Bristol, Barnstaple or St Austell), with travel across organisational sites and community locations as required.What you'll bringThe ability to build relationships and facilitate meaningful conversationsExperience supporting families to influence changeAn interest in working alongside children, young people and familiesA belief in the value of co-productionEnthusiasm, creativity and a commitment to inclusionYou'll need to meet the essential criteria for the role, but not every desirable criterion if you believe you have the skills, values and potential to succeed, we'd encourage you to apply.What's on offer33 days' holiday plus bank holidays, rising with serviceEnhanced sick pay, up to 6 months full payPension scheme with 7% employer contributionEnhanced maternity/adoption pay and family-friendly policiesOccupational health, wellbeing support and Employee Assistance ProgrammeLife assurance schemeOngoing training and development opportunitiesA supportive, inclusive workplace committed to sustainability and environmental responsibilityAdditional informationCHSW is committed to safeguarding and promoting the welfare of children and young people. All employees must apply for an enhanced disclosure from the Disclosure and Barring Service.Closing date: 30th August 2026. Interviews are planned face-to-face at Charlton Farm on 10th September 2026.We welcome applications from people with diverse backgrounds, and are committed to a culture where everyone feels they belong.You may have experience of the following: Family Engagement Officer, Family Participation Coordinator, Family Voice Coordinator, Co-production Coordinator, Family and Community Engagement Officer, Patient and Family Engagement Coordinator, Service User Involvement Coordinator, Family Support and Engagement Officer, Participation and Engagement Coordinator, Family Liaison CoordinatorREF-229 991TPBN1_UKTJ