Operational Support Officer

Operational Support Officer (Court Usher)Location: Bournemouth (BH7)Pay Rate: £12.86 per hourContract: Temporary (6 months)Start Date: ASAPWorking Pattern: Full-time, fully office-basedBrook Street are currently recruiting for Operational Support Officers to join a busy court environment in Bournemouth. This is a fantastic opportunity to gain valuable experience within the justice system, working in a varied role that combines front-facing court usher duties with administrative support .Key ResponsibilitiesThis role is predominantly court-based, with responsibilities including:Acting as a court usher , supporting the smooth running of court hearingsCommunicating effectively with judges, legal professionals, and court usersManaging courtrooms and ensuring proceedings run on timeProviding guidance and assistance to members of the publicYou will also support the wider team with administrative duties, such as:Processing court orders and legal documentationMaintaining accurate records and filingResponding to telephone and email enquiriesData entry and updating internal systemsAbout YouWe are looking for candidates who are:Confident and professional in a customer-facing environmentCalm under pressure and able to handle sensitive situationsHighly organised with strong attention to detailIT literate and comfortable using multiple systemsProactive, adaptable, and willing to learnExperience RequiredPrevious administrative experience is essentialCustomer service experience is desirablePersonal AttributesFriendly and approachableStrong communicatorTeam player with a positive attitudePatient, considerate, and reliableAble to use initiative and support colleagues when neededThis is an excellent opportunity to work within a respected public sector organisation, gaining valuable skills and experience in a fast-paced and meaningful environment.To apply, please submit your CV today.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.TPBN1_UKTJ