Customer Success Executive

Customer Success ExecutiveDorkingOffice Based, Permanent£25,000 - £27,000Are you someone who enjoys helping people, solving problems, and delivering excellent customer service?If so, this could be the perfect opportunity to kick-start your career in a professional and rewarding environment. This is an exciting opportunity to join a growing business where personality, attitude, and ambition matter more than experience.Whether you are currently working in customer service or looking for your first professional office-based role, this position offers full training and the opportunity to build a long-term career within a supportive and friendly team.The ClientOur client is a fast-growing and well-established business that prides itself on delivering outstanding customer experiences. Due to continued growth, they are looking for enthusiastic and people-focused individuals who enjoy helping customers, building relationships, and providing exceptional service.The RoleThis is a customer-focused position where you will be the first point of contact for customers, providing support, answering enquiries, and ensuring every interaction is handled professionally and efficiently.Acting as the first point of contact for existing customersResponding to customer enquiries via phone and emailProviding exceptional customer service and supportResolving customer issues and escalating where necessaryBuilding positive relationships with customersUpdating and maintaining customer records on the CRM systemWorking closely with colleagues across different departmentsFollowing up with customers to ensure complete satisfactionIdentifying opportunities to improve the customer experienceMaintaining accurate records and updating internal systemsProviding general ad hoc administrationThe CandidateNo experience necessary, but a willingness to learn is integral to the success of this role.Passionate about helping otherExcellent communication skills, both written and verbalPositive attitudeProblem solving mindsetOrganised with strong attention to detailAble to manage multiple tasks and prioritiseComfortable working in a role where you will be telephone basedKeen to learn and develop professionallyIn ReturnSalary of £25,000 - £27,000 per annumFull training and ongoing developmentFriendly and supportive team cultureModern office environmentCasual dressCompany benefits packageExcellent opportunities for progression and career developmentThe opportunity to build a long-term career within a growing businessInterested? Click Apply today.TPBN1_UKTJ