Business Development Executive

Job Title - Business Development ExecutiveOffice Location - Strangford House, 4 Jubilee Road, Newtownards, BT23 4WNCore office Hours – Monday to Friday 9.00am to 5pmHybrid working – 2 days per week in the officeRole Purpose:Working as part of the Commercial Team, our overall objective is to achieve operational targets in respect of Sales, Renewals and Adjustments for the relevant products, whilst providing excellent customer service. These targets will include volume of premium transactions, customer satisfaction levels, and document turnaround times.You will be an instrumental part of our team with targets including the number of customer contacts made, leads obtained, quotations provided, sales generated as well as quality levels in relation to compliance and customer service.Duties & Responsibilities:Expand the client base by proactively sourcing new business opportunities across a wide variety of Commercial products.Assessing client demands and needs, analysing risks, and recommending appropriate insurance cover.Preparation of submissions to insurers for quotation within underwriting guidelines.Collaborating with insurers to secure tailored policies, preparing quotes.Providing proactive support to the team for renewals, assisting in client relationships and terms' negotiations to ensure retention of business.Provide detailed monthly updates on sales performance and prospecting activity, highlighting key wins, renewal status, and action plan for the upcoming period.Achieve and exceed all personal, team, and departmental performance targets, maintaining a focus on productivity and business growth.Ensuring that all communications with customers are accurately recorded in line with the Company's ProceduresEnsure continuous professional development by participating in training, e-learns and courses and recording CPD points.Complying with FCA regulations and requirementsLiaising with Claims Handlers/Loss Adjusters when requiredAttending and contributing to meetings and team briefings.The observance of Hughes Insurance compliance procedures.Visiting new and existing customers when required to ensure professional relationships are maintained.Proactively managing insurer and client relationshipsResolution of complaints from customers and the handling of complaints in line with the company complaints processContribute to the overall success of the department by performing any other reasonable duties as requested by managementGeneral:The adherence to company standards for excellent customer careEmbracing company valuesPromoting the Hughes Insurance brand in every customer contact and acting as an ambassador for the companyLiaising, communicating, and co-operating with other staffCommunicate positively and effectively across the business, working collaboratively with colleagues at all levels.Essential Qualifications and Skills:Commercial experience working to Senior Account Handler levelCert CII qualificationHold a Full UK Driving licenceYou have a passion for working with people, and demonstrable ability to act with empathy, dignity, and respectYou communicate clearly and transparentlyYou have strong influencing and negotiation skillsYou're open to feedback and proactively champion changeYou have a passion for doing what's right and the determination to follow throughYou're open to positively engaging with all people and possibilitiesYou can work independent, at times with minimal supervisionDesirable CriteriaExperience using Open GI software or equivalent platformsWorking towards your Diploma CII/ACIITPBN1_UKTJ