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Posted 30 July, 2026

French or German Customer Administrator

Atlantic Shopping
Birmingham, ENG, GB Full Time

Job Description

Location: Near Birmingham City Centre (On-site)

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Salary: £26,572.00 per annum (Paid weekly on an hours-worked basis)

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Position: Full-Time, 3-Month Contract (Strong view to permanency)

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Hours: 36.5 hours per week | Mon–Thu 9am–5pm, Fri 9am–4pm

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Are you a fluent French or German speaker looking for an energetic team environment?

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We are a dynamic, fast-growing furniture business located right near Birmingham City Centre. We are seeking an enthusiastic, bilingual communicator to support our European customer base.

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If you have a great attitude, love helping people, and want a role you can truly make your own, we want to hear from you! There is no cold calling required.

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What You Will Do

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  • Connect: Handle incoming customer service calls and emails from French or German customers.
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  • Manage: Process furniture orders and log call details.
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  • Coordinate: Create delivery labels, track customer shipments, and book collections.
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  • Support: Complete general office administration and occasional health and safety tasks.
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What We Are Looking For

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  • Language: Fluent written and spoken French or German, and English.
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  • Communication: A confident, professional, and friendly telephone manner.
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  • Tech Skills: Solid foundational knowledge of Microsoft Word and Excel.
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  • Mindset: An organised multi-tasker who pays attention to detail.
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  • Team Spirit: Motivated, reliable, and ready to thrive in a vibrant office.
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No prior customer service experience? No problem! We provide full, comprehensive training if you have the right attitude and a willingness to learn.

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Why Join Us?

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  • Great Pay & Stability: Secure salary of £26,572.00 per annum with reliable weekly pay.
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  • Guaranteed Hours: Full-time hours are given. We do NOT operate zero-hours contracts.
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  • Work-Life Balance: Enjoy your weekends and a shorter working day every single Friday.
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  • Career Growth: Start on a 3-month contract with a strong view of a permanent role.
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  • Vibrant Environment: Work on-site in a lively, supportive, and dynamic city-Centre office.
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Apply Today!

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Ready to take the next step? Please email your CV in the first instance to launch your application.