Anti Social Behaviour Officer

Anti Social Behaviour/Safer Estates Enforcement Officer

Location: St Helens, Merseyside

Rate: £23 - £25.50 via Umbrella

Contract Length: 6 months minimum

Hours: Full-Time

The Role

Venn Group are working with a leading Housing Association to recruit a Safer Estates Enforcement Officer on an interim basis. This role will focus on managing serious and persistent anti-social behaviour (ASB) and tenancy breach cases, working closely with internal teams, legal representatives, and external partners to deliver safe and sustainable communities.

Key Responsibilities

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• Manage complex and high-risk ASB, hate crime, domestic abuse, and tenancy breach cases, progressing enforcement action where appropriate.
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• Prepare legal documentation, witness statements, and case files, liaising with legal teams and representing the organisation at court hearings when required.
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• Provide expert case management advice and support to Neighbourhood Officers, ensuring effective evidence gathering and timely case escalation.
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• Work in partnership with external agencies, support services, and enforcement partners to achieve positive outcomes for customers and communities.
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• Maintain accurate case records on housing management systems and ensure compliance with safeguarding, data protection, and organisational policies.
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Requirements

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• Experience managing serious ASB, tenancy enforcement, safeguarding, or housing management cases.
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• Strong knowledge of housing legislation, enforcement processes, and legal remedies relating to tenancy breaches.
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• Experience preparing court-ready evidence, conducting interviews, and supporting witnesses through legal proceedings.
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• Excellent communication, negotiation, and stakeholder management skills.
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• Competent IT skills and experience using housing management and case management systems.
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