Property Management Assistant

We are seeking a highly organised and proactive Property Management Assistant to support two experienced Property Managers within a well-established property management business.

This is a varied, hands-on role requiring excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to clients, tenants and leaseholders.

Key Responsibilities

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• Support two Property Managers with the day-to-day management of a residential property portfolio.
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• Arrange reactive maintenance call-outs and coordinate contractors to ensure repairs are completed efficiently.
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• Schedule planned maintenance and statutory servicing works as required.
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• Liaise with tenants, leaseholders, contractors and clients, responding to both routine and more complex property management enquiries.
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• Handle queries relating to service charges, repairs and maintenance works.
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• Process insurance claims from initial notification through to completion, including arranging repair works and managing contractor invoices.
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• Process, check and manage supplier invoices accurately.
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• Assist with property management administration.
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• Maintain accurate records using the company's property management systems.
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• Ensure compliance with relevant health and safety requirements
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Key Requirements:

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• Previous experience within residential property management or block management.
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• Excellent organisational and time management skills.
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• Strong communication skills with the ability to build relationships with clients, tenants, leaseholders and contractors.
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• Ability to manage multiple tasks and prioritise effectively.
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• Good administrative and financial processing skills, including invoice management.
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• Proficient in Microsoft Office, particularly Outlook, Word and Excel.
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If you have the skills and experience we're looking for and are seeking your next opportunity in property management, apply to Fame Recruitment today to be considered.

Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.

Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.