IT Support Technician

As an IT Support Technician in the FMCG industry, you'll play a key role in maintaining and improving IT systems to ensure smooth day-to-day operations. Based in Fareham, you'll provide technical support and troubleshoot issues to keep the business running efficiently.

Client Details

A company in the FMCG sector located in Fareham.

Description

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• Provide technical support to users, resolving hardware and software issues promptly.
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• Maintain and update IT systems to ensure optimal performance and security.
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• Monitor system performance, identifying and addressing potential issues before they escalate.
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• Install and configure new hardware and software as required.
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• Document technical processes and solutions for future reference.
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• Collaborate with team members to support larger IT projects and upgrades.
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• Ensure compliance with company IT policies and procedures.
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• Assist in managing IT inventory and procurement of equipment.
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Profile

A successful IT Support Technician should have:

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• Strong troubleshooting and problem-solving skills in IT hardware and software.
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• Experience with system maintenance and network administration.
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• Knowledge of IT security protocols and best practices.
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• Proficiency in installing and configuring hardware and software.
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• Good communication skills to assist users effectively.
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• An organised and detail-oriented approach to work.
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• A willingness to collaborate and support team projects.
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Job Offer

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• Salary between £35,500 and £38,000, dependent on the level of experience.
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• Permanent position in the Fareham area.
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• Benefits to be confirmed by the employer.
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If you're interested in this role, apply now.